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Selling The Experience

  • Broadcast in Self Help
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Choices with Judi Moreo

Choices with Judi Moreo

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Join Choices host, Judi Moreo, as she interviews Hospitality Customer Service specialist, Rocky DeLorenzo about why customer service should be the number one concern of employees whether they are serving on the front line or back of the house; what he actually means by "Selling the Experience," and why employees, no matter what their jobs, should consider themselves "sales" people.

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