"Why Manners Matter" (Susan Schlossberg)

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Susan SchlossbergHaven't we all been just a tad bit anxious when attending social networking events? Haven't we all been on the receiving end of dead-fish handshakes and in-your-face rudeness? Since 2002, Susan Schlossberg has directed the National League of Junior Cotillions (NLJC) in Lynchburg, Virginia. She strongly desires to promote kindness, civility, and gracious behavior—so lacking yet so vital to our society. Helping a painfully shy young student become a confident young person…transforming a timid college graduate into a polished professional. Such challenges are what fills Susan with purpose, passion, and joy! The NLJC program trains not only young people in manners, etiquette, and social dance--it also provides greatly needed etiquette training to professional adults. Listen to this episode to learn how to: (1) Make a positive and lasting impression face-to-face as well as by phone and email; (2) Mix and mingle with grace and ease; (3) Show appreciation and gratitude in your day-to-day actions; and (4) Get the most out of life by treating others with honor, dignity, and respect. Susan Schlossberg, a native of Lynchburg, Virginia, graduated from the University of Georgia with a degree in education and retired after 20+ years as a travel consultant. Since 2002, Susan has directed the Lynchburg Chapter of the National League of Junior Cotillions, teaching students about manners, etiquette, and social dance. In her spare time she serves as a substitute teacher and is very popular with her students because of the respect she models, gives, and expects in return. Susan lives in Roanoke with her husband Neil and her youngest son Daniel. She enjoys traveling, music, minor league baseball, and doting on her two cats.

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