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Relational Outsourcing: Contracting Will Never Be The Same!

  Broadcast in Business

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When I was asked to review a new seminar on outsourcing contracting I have to admit that the “been there – done that” sentiment almost immediately came to mind. 

It is not that I am naturally cynical it is just that so many seminars relating to the contracting process seem to advocate a dot the “I’s” and cross the “T’s” adversarial approach that does little if anything to ensure a successful outcome. 

And when I use the term outcome I am not talking about the actual award of a contract to a selected vendor but, the actual structure of the contract itself in the critical area of a full and true disclosure of capabilities and how the parties will work together to achieve a mutually satisfactory outcome.

It is upon this latter point that today's program is focused as I welcome to the PI Window SRS' Andy Akrouche to talk about his firm's new Relational Outsourcing Course.

Tags:
Andy Akrouche
SRS Inc
Outsourcing
Shared Services
relationship management
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