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Excellence vs. Perfection

  • Broadcast in Business
Dr John OKeefe

Dr John OKeefe

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Be clear in your direction and focus on excellence in what you do. Here are some quick tips on excellence

1.Set a clear protocol for goals and expectations

Even the most efficient team in the world will have difficulty in reaching goals that are unclear to them. By the same token, you should outline the parameters of your own role in a relation to the team in an unambiguous way.

2. Avoid sending mixed messages

An effective manager should be a bit of a psychologist, in the sense that he or she needs to understand how to best reinforce positive behaviorwhile discourageing unwanted behavior. This is true as an individual and a team as well

3. Offer solid incentives

Just as goals should be translated into numbers, so should rewards systems.

4. Criticize in private; applaud in public

When giving feedback to your team, the context of your message can be as important as the content.

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