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Jack Trytten & The G Point
United States, English
Business
Jack Trytten discusses the G Point, the essential factors that turn companies into Growth Machines: customer knowledge, customer loyalty and a true understanding of the values that drive your customers' buying decisions.
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On-Demand Episodes
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What's Culture Got to do with It?
by
Jack Trytten
in
Business
on
Thu, Jul 28, 2011 07:00PM UTC
Marketing is about customers and products or services and promotion. But culture is an important part of how you create great marketing. And in a service business it’s critical. 1. How does culture play a part in marketing? 2....
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The Most Intimate Market Research? Talk to Your Customers
by
Jack Trytten
in
Business
on
Mon, May 2, 2011 03:00PM UTC
When doing marketing research, you can learn almost everything you need to know by simply talking with your customers. But, do you talk to your customers as customers, prospects or simply as people? And what should you ask? And is...
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Strategy vs Tactics in the Growth of Sales & Profits
by
Jack Trytten
in
Business
on
Fri, Mar 25, 2011 06:30PM UTC
A discussion on strategy vs tactics when building a Growth Machine. Business people often confuse goals with strategy and strategy with tactics. It’s important to know the difference, particularly with marketing. This will include: Defining a...
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Sales and the Growth Machine
by
Jack Trytten
in
Business
on
Fri, Mar 11, 2011 05:00PM UTC
One of the most obvious differences in Growth Machines is in their sales forces. Growth Machines have strong sales teams that focus on helping the customer buy. Today’s discussion focuses on these differences and how sales and...
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The Challenge of Distribution
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Jack Trytten
in
Business
on
Thu, Mar 3, 2011 03:30PM UTC
Many markets require marketers to rely on distribution to reach the end user of their product. Is distribution friend or foe?
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Customer Service or Customer Disservice?
by
Jack Trytten
in
Business
on
Wed, Feb 16, 2011 08:00PM UTC
How companies manage customer service is a quick tip-off as to whether or not they are Growth Machines. And how many of us have been exasperated with phone systems that increase frustration, rather provide service. Many firms...
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When Promotional Ideas and Tools Go Bad
by
Jack Trytten
in
Business
on
Wed, Feb 9, 2011 03:30PM UTC
The development of too many promotional tools start out with the phrase, “Hey, I’ve got a good idea!” That usually leads to a bad idea. During our Blog Talk conversation, we will explore where should you start when planning promotion...
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What does your company do?
by
Jack Trytten
in
Business
on
Thu, Feb 3, 2011 08:00PM UTC
Many companies define themselves by what they make or do. We make basketballs. We’re a car rental company. Others define themselves by their industry. We’re a bank. We’re in chemicals. Unfortunately, neither of these...
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What’s Your Product or Service?
by
Jack Trytten
in
Business
on
Wed, Jan 26, 2011 03:30PM UTC
Most marketers call their product – at least the generic name or category name – by what it does – air compressor, comb, shoe, CD, fastener, etc. But the customer isn’t buying what it is or what it’s called, but what it can do for them. Way too...
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Understanding Your Customer - Part II
by
Jack Trytten
in
Business
on
Fri, Jan 21, 2011 05:30PM UTC
You may think you know your customer but you don’t. So many CEOs think they know their customers but are unable to answer the critical questions about them. Typically CEO’s rely on the sales team or sales figures to give feedback on the...
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