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IQPC podcast interview with Anne Myers, Chief Operating Officer, ING DIRECT - for Mortgage Processing 2010: Adapting and evolving in the face of economic crisis. In this interview, we explore how the Australian market has responded to economic uncertainty, how IT will create business value in 2010, and why it is important for lenders to have a post-recession recovery strategy. ABOUT ANNE MYERS: Anne has over 25 years experience in financial services and information technology and has previously held senior roles at Advance Bank, St George Bank, Macquarie Bank and QBE Insurance. She has held both business and IT roles covering areas such as strategy and planning, business systems, application development, IT infrastructure and large scale project and programme management. She has held the COO role at ING Direct since 2005 and in 2007 added responsibility for all back office operations including all mortgage and deposit processing functions. Anne will join a panel of financial experts to present on: Aligning Technology and Innovation to Maximise Business Value. Listen LIVE, visit http://www.mpevent.com.au/pod or call IQPC enquiries on 02 9229 1000

IQPC presents the sixth annual Mortgage Processing 2010 conference. Adapting & Evolving Lending in the Face of Economic Crisis. This is the podcast interview with Stuart Nielsen, Executive Manager Mortgage Lending Services. SUNCORP. We explore how lenders position their home loan proposition in today's market, and the importance of having post-recession strategies to thrive when the market turns. At the conference Stuart will present - CASE STUDY: Gaining Greater Process Visibility to Identify Optimal Processing Conditions. Achieving centralisation of loan processing is crucial to gaining visibility on operations and therefore assessment of performance. This session will identify opportunities available to reduce turn around time and improve workflow management. • Integrating technology to improve productivity and accuracy • Strengthening document tracking abilities by creating significant value and cost savings in processing • Gaining visibility on workflow to assist process evaluation and performance measurement • Attaining improved data quality and information management to deliver for the customer. Listen live, visit www.mpevent.com.au or call the IQPC enquiries team on +61 2 9229 1000.

IQPC presents our 5th Annual 'Streamlining Procure-to-Pay' Conference. In our podcast with David Rayward, Manager - Contracts & Procurement, Business Performance, Hydro Tasmania, we discuss implementing an effective sourcing strategy, and meeting the challenge of conflicting business needs. Hydro Tasmania spends over $170 million per year on the procurement of goods and services, and handles approximately 33,000 invoices annually. Listen live and learn how Hydro Tasmania are reducing costs through automation processes throughout and entire procure-2-pay cycle. Visit www.procure-2-pay.com.au or call Will Carter on +61 2 9229 1067 to request a brochure, or to register.

IQPC present 'Streamlining Procure-to-Pay 2009' - leveraging automation to increase efficiencies. Duncan Horan-Gray, Financial Systems Manager (Star Track Express), is keynote speaker at the conference and will discuss: Integrating electronic workflow to relegate paper-based processes for an end-to-end procure to pay process. With extensive expertise in this area, Star Track Express spend around $650,000 per year on the procurement of goods and services, and handle ovr 110,000 invoices each year. Listen to the podcast live. Visit www.procure-2-pay.com.au, or call Taner Ozdemir + 61 2 9229 1050 for more information, to request a brochure or to register.