IQPC UK Onlinehttp://www.blogtalkradio.com/iqpc-uk-onlinePodcasts covering upcoming UK and European IQPC conferences, exhibitions, summits and other events for industry leaders.enCopyright Richard de Silva (C/O Blogtalkradio)Fri, 14 Jun 2019 20:00:00 GMTWed, 29 Sep 2010 10:00:00 GMTBusinessBlogTalkRadio Feed v2.0https://dasg7xwmldix6.cloudfront.net/hostpics/c655e9de-9c61-471d-bc93-4f5534f113e7_iqpc_twitter_logo.jpgIQPC UK Onlinehttp://www.blogtalkradio.com/iqpc-uk-onlinePodcasts covering upcoming UK and European IQPC conferences, exhibitions, summits and other events for industry leaders.feeds@blogtalkradio.comBlogTalkRadio.combusiness,pharmaceutical,outsourcing,shared services,drug development,oil and gas,finance,iqpc,law,process excellenceIQPC UK OnlinenoPodcasts covering upcoming UK and European IQPC conferences, exhibitions, summits and other events for industry leaders.episodicThe Crystal Ball of Customer Experiencehttp://www.blogtalkradio.com/iqpc-uk-online/2010/09/29/the-crystal-ball-of-customer-experienceBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/09/29/the-crystal-ball-of-customer-experience/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/09/29/the-crystal-ball-of-customer-experienceWed, 29 Sep 2010 10:00:00 GMTThe Crystal Ball of Customer ExperienceIQPC speaks with Dr. Nicola Millard, a Customer Experience Futurologist at BT Global Services, to discuss how the human factor can become central to development and success in this field, how BT has applied its understanding of social media when engaging the customer, the changes resulting from the economic crisis, and her muchvalued outlook for 2011. To be a part of Customer Experience Management 201 - January 27-28, London - visit www.customerexperienceevent.co.uk, email enquire@iqpc.co.uk, or telephone +44 207 368 9300.00:26:00IQPC UK Onlinenonicola millard,customer experience,telecoms,bt global,customer engagementIQPC speaks with Dr. Nicola Millard, a Customer Experience Futurologist at BT Global Services, to discuss how the human factor can become central to developmentBusiness Process Excellence in the Telecoms Industry: 10 minutes of insighthttp://www.blogtalkradio.com/iqpc-uk-online/2010/08/09/business-process-excellence-in-the-telecoms-industBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/08/09/business-process-excellence-in-the-telecoms-indust/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/08/09/business-process-excellence-in-the-telecoms-industMon, 09 Aug 2010 11:30:00 GMTBusiness Process Excellence in the Telecoms Industry: 10 minutes of insightDr. Juergen Mees is Head of Business Excellence for Deutsche Telekom AG. Ahead of IQPC's BPE for Telecoms & Utilities conference in October, where he will be leading a seminar discussing how to implement a culture of reengineering in large and complex organisations, he speaks to us briefly about some of the broad issues, from laying out the correct KPIs, involving all of the stakeholders, and building an understanding of the process across a team. Listen to his valuable 10 minute insight. Visit http://telecomsandutilities.com.00:10:00IQPC UK Onlinenojuergen mees,deutsche telekom,process excellence,six sigma,telecomsDr. Juergen Mees is Head of Business Excellence for Deutsche Telekom AG. Ahead of IQPC's BPE for Telecoms & Utilities conference in October, where he will be leNew Tyne Crossing - challenges and progress in modern tunnel constructionhttp://www.blogtalkradio.com/iqpc-uk-online/2010/08/03/new-tyne-crossing--challenges-and-progress-in-modeBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/08/03/new-tyne-crossing--challenges-and-progress-in-mode/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/08/03/new-tyne-crossing--challenges-and-progress-in-modeTue, 03 Aug 2010 14:30:00 GMTNew Tyne Crossing - challenges and progress in modern tunnel constructionIQPC speaks to Paul Fenwick, Project Manager for the Transport Authority of Tyne and Wear in the UK. Paul is overseeing the construction of the New Tyne Crossing, a vehicle tunnel running underneath the River Tyne, as well as the refurbishment of the original Tyne crossing that has been in existence there since 1967. He discusses with us the challenges and developments of what is one of the biggest transport infrastructure projects currently active in Great Britain. For more information on Tunnels Europe 2010, visit www.tunnelseurope.com.00:42:00IQPC UK Onlinenopaul fenwick,tyne,tunnel,architect,structural engineeringIQPC speaks to Paul Fenwick, Project Manager for the Transport Authority of Tyne and Wear in the UK. Paul is overseeing the construction of the New Tyne CrossinBiobanking: challenges, security & collaborationhttp://www.blogtalkradio.com/iqpc-uk-online/2010/07/07/biobanking-challenges-security-collaborationSciencehttp://www.blogtalkradio.com/iqpc-uk-online/2010/07/07/biobanking-challenges-security-collaboration/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/07/07/biobanking-challenges-security-collaborationWed, 07 Jul 2010 14:30:00 GMTBiobanking: challenges, security & collaborationPharma IQ is joined by Mark Divers, head of the biobank at the Karolinska Institute in Sweden to discuss some of the prevalent aspects in this growing field, from international partnerships to standardizing protocol. He will be one of the experts on our speaker panel at Global Biobanking 2010, Sept 28-29, London. For more information and to register your attendance, visit www.globalbiobanking.com.00:20:00IQPC UK Onlinenomark divers,bio bank,clinical,karolinska,pharmaceuticalPharma IQ is joined by Mark Divers, head of the biobank at the Karolinska Institute in Sweden to discuss some of the prevalent aspects in this growing field, frClinically Relevant Drug Transporters - Andrew Owen - Pharma IQhttp://www.blogtalkradio.com/iqpc-uk-online/2010/06/01/clinically-relevant-drug-transporters--andrew-owenBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/06/01/clinically-relevant-drug-transporters--andrew-owen/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/06/01/clinically-relevant-drug-transporters--andrew-owenTue, 01 Jun 2010 15:30:00 GMTClinically Relevant Drug Transporters - Andrew Owen - Pharma IQAndrew Owen, Senior Lecturer at the MRC Centre for Drug Safety Science at the University of Liverpool, talks to us about the latest developments within the field of Pharmacogenetics and improving patient care. He will be a speaker at our Clinically Relevant Drug Transporters conference, June 30th-July 1st, London. Visit www.drugtransporters.com for more information or to register your attendence now.00:45:00IQPC UK Onlinenoandrew owen,university of liverpool,drug safety,pharmaceutical,drug developmentAndrew Owen, Senior Lecturer at the MRC Centre for Drug Safety Science at the University of Liverpool, talks to us about the latest developments within the fielSmart Utility 2010: An Interview with Jason Brogden, Energy Retail Associationhttp://www.blogtalkradio.com/iqpc-uk-online/2010/05/19/smart-utility-2010-an-interview-with-jason-brogdenBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/05/19/smart-utility-2010-an-interview-with-jason-brogden/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/05/19/smart-utility-2010-an-interview-with-jason-brogdenWed, 19 May 2010 10:00:00 GMTSmart Utility 2010: An Interview with Jason Brogden, Energy Retail AssociationIs 2020 a realistic target for full smart metering rollout in the UK? These are just one of the questions Jason Brogden discusses with IQPC during this candid interview. As the Smart Metering Programme Manager at Energy Retail Association & Director at Engage Consulting Limited, Jason will be discussing his thoughts on the 2010 rollout, lessons to be learned from various approaches and technologies, and the possible impact of the new coalition government in place in the UK on smart metering. Jason is a speaker at IQPC's Smart Utility 2010 event in June, participating as a panelist on Enhancing Government and Industry Cooperation. The conference takes play from 14th-16th June 2010 at the Chelsea Football Club, London, UK. You can visit the website for more about Jason Brogden and the event at www.smartutilityevent.com.00:45:00IQPC UK Onlinenosmart utility conference,smart metering,2020 smart metering rollout,smart grids,jason brogdenIs 2020 a realistic target for full smart metering rollout in the UK? These are just one of the questions Jason Brogden discusses with IQPC during this candiClinical Data Standardization and Management - Andrew Miller, Astrazeneca - Pharma IQhttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/30/clinical-data-standardization-and-management--andrew-miller-astrazeneca--pharma-iqSciencehttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/30/clinical-data-standardization-and-management--andrew-miller-astrazeneca--pharma-iq/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/30/clinical-data-standardization-and-management--andrew-miller-astrazeneca--pharma-iqFri, 30 Apr 2010 14:30:00 GMTClinical Data Standardization and Management - Andrew Miller, Astrazeneca - Pharma IQAndrew Miller, Director of Clinical Information Standards at Astrazeneca, discusses data management and the efforts to standardize ahead of chairing the Pharma IQ conference. Visit www.clinicaldataevent.com to book your place.00:15:00IQPC UK Onlinenoandrew miller,astrazeneca,fda,pharmaceutical,cdiscAndrew Miller, Director of Clinical Information Standards at Astrazeneca, discusses data management and the efforts to standardize ahead of chairing the PharmaInformation Retention & E-Disclosure Management - Chris Dale - IQPChttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/22/information-retention-e-disclosure-management--chris-dale--iqpcLegalhttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/22/information-retention-e-disclosure-management--chris-dale--iqpc/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/22/information-retention-e-disclosure-management--chris-dale--iqpcThu, 22 Apr 2010 15:00:00 GMTInformation Retention & E-Disclosure Management - Chris Dale - IQPCChris Dale, Head of the E-Disclosure Information Project, discusses the developments of the e-disclosure scene in the UK, specific cases in the field, and exchange of ideas between jurisdictions. He will be speaking at the Information Retention & E-Disclosure Management Summit in London, May 17-19. Visit www.informationretention.co.uk 00:45:00IQPC UK Onlinenochris dale,e-disclosure,information retention,litigation,leaked memoChris Dale, Head of the E-Disclosure Information Project, discusses the developments of the e-disclosure scene in the UK, specific cases in the field, and exchaShared Services Week - Vicki Mackintosh, Heineken - SSONhttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/21/shared-services-week--vicki-mackintosh-heineken--ssonFinancehttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/21/shared-services-week--vicki-mackintosh-heineken--sson/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/21/shared-services-week--vicki-mackintosh-heineken--ssonWed, 21 Apr 2010 10:00:00 GMTShared Services Week - Vicki Mackintosh, Heineken - SSONVicki Mackintosh, Head of Accounting Services at Heineken UK, joins us to discuss the company's shared service centre, how Heinken has held up through the recession, and aspects in the Finance environment being eyed for development. A site visit to the Heineken SSC is available as part of the registration package to SSON's 10th Annual European Shared Services Week, May 24-27. Visit www.SSOweek.com. 00:30:00IQPC UK Onlinenovicki mackintosh,shared services,outsourcing,finance,heinekenVicki Mackintosh, Head of Accounting Services at Heineken UK, joins us to discuss the company's shared service centre, how Heinken has held up through the recesShared Services Week - Chris Davies, Diageo - IQPChttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/01/shared-services-week--chris-davies-diageo--iqpcFinancehttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/01/shared-services-week--chris-davies-diageo--iqpc/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/04/01/shared-services-week--chris-davies-diageo--iqpcThu, 01 Apr 2010 14:00:00 GMTShared Services Week - Chris Davies, Diageo - IQPCChris Davies, managing director of Diageo Business Services, talks to us about managing global processes over a hybrid network, balancing the competing demands on shared service centres, and the challenges of delivering "next generation" Finance processes in this environment. Shared Services Week is May 24-27, Edinburgh. Visit www.ssoweek.com. 00:45:00IQPC UK Onlinenochris davies,diageo,shared services,finance,iqpcChris Davies, managing director of Diageo Business Services, talks to us about managing global processes over a hybrid network, balancing the competing demandsBiopatent Design - Vineet Kohli - Pharma IQhttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/26/biopatent-design--vineet-kohli--pharma-iqBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/26/biopatent-design--vineet-kohli--pharma-iq/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/26/biopatent-design--vineet-kohli--pharma-iqFri, 26 Mar 2010 11:30:00 GMTBiopatent Design - Vineet Kohli - Pharma IQVineet Kohli, Assistant Patent Counsel at Merck & Co., Inc., talks to us about the topics interesting him in the industry at present, the recent impacts in the law regarding patenting antibodies, and developments for the strategies of internal business units. The BioPatent Design conference will take place Sept 8-10, Munich, Germany. Visit www.biopatentdesign.com. All opinions expressed herein are personal and do not reflect those of the employer or client.00:15:00IQPC UK Onlinenovineet kohli,biopatent,legal,dna sequencing,geneVineet Kohli, Assistant Patent Counsel at Merck & Co., Inc., talks to us about the topics interesting him in the industry at present, the recent impacts in theShared Services Week 2010 - George Connell, Shell - IQPChttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/25/shared-services-week-2010--george-connell-shell--iqpcFinancehttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/25/shared-services-week-2010--george-connell-shell--iqpc/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/25/shared-services-week-2010--george-connell-shell--iqpcThu, 25 Mar 2010 12:30:00 GMTShared Services Week 2010 - George Connell, Shell - IQPCWe speak to George Connell, Head of Strategy (Finance Operations) and Finance Lead of Royal Dutch Shell about his oversseing of the Finance Shared Service Centre in Glasgow. He also gives us insight into how the Centre weathered the recession, how they are adding value back into the business, and his hopes for the coming years. The 10th Annual European Shared Services and Outsourcing Week takes place May 24-27. Visit www.ssoweek.com. 00:30:00IQPC UK Onlinenogeorge connell,shell,shared services,finance,outsourcingWe speak to George Connell, Head of Strategy (Finance Operations) and Finance Lead of Royal Dutch Shell about his oversseing of the Finance Shared Service CentrBridges Europe 2010 - Steve Nicholson, Mersey Gateway - IQPChttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/23/bridges-europe-2010--steve-nicholson-mersey-gateway--iqpcBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/23/bridges-europe-2010--steve-nicholson-mersey-gateway--iqpc/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/23/bridges-europe-2010--steve-nicholson-mersey-gateway--iqpcTue, 23 Mar 2010 14:30:00 GMTBridges Europe 2010 - Steve Nicholson, Mersey Gateway - IQPCSteve Nicholson is Project Director of the Mersey Gateway project. He speaks to IQPC about the development of the program, the biggest challenges to date from approval to funding, and how the project is structuring its tendering process. Bridges Europe 2010 takes place June 22-23 in Berlin. Visit www.bridgeseurope.com. 00:30:00IQPC UK Onlinenosteve nicholson,mersey gateway,euro codes,bridge,pppSteve Nicholson is Project Director of the Mersey Gateway project. He speaks to IQPC about the development of the program, the biggest challenges to date from aPharma IQ - Improving Solubility - Professor Yvonne Perriehttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/17/yvonne-perrieBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/17/yvonne-perrie/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/17/yvonne-perrieWed, 17 Mar 2010 11:00:00 GMTPharma IQ - Improving Solubility - Professor Yvonne PerrieProfessor Yvonne Perrie, Chair in Drug Delivery at the School of Life and Health Sciences at Aston University, joins us to discuss the latest advancements in the field of solubility and the recent activity of the UKICRS. Improving Solubility 2010 takes place June 22-23, London. Visit www.improvingsolubility.co.uk. 00:15:00IQPC UK Onlinenoyvonne perrie,solubility,liposomes,nanotechnology,aston universityProfessor Yvonne Perrie, Chair in Drug Delivery at the School of Life and Health Sciences at Aston University, joins us to discuss the latest advancements in thPharmaceutical & Biotech Patent Litigation - Vineet Kohlihttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/15/pharmaceutical-biotech-patent-litigation--vineet-kohliLegalhttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/15/pharmaceutical-biotech-patent-litigation--vineet-kohli/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/15/pharmaceutical-biotech-patent-litigation--vineet-kohliMon, 15 Mar 2010 12:30:00 GMTPharmaceutical & Biotech Patent Litigation - Vineet KohliVineet Kohli, Assistant Patent Counsel at Merck & Co., Inc., talks to us about the topics interesting him in the industry at present, the recent impacts in the law regarding patenting antibodies, and developments for the strategies of internal business units. The 5th Annual Pharmaceutical & Biotech Patent Litigation Strategies conference will take place May 24-26, London. Visit www.pharmabiopatent.com. All opinions expressed herein are personal and do not reflect those of the employer or client. 00:30:00IQPC UK Onlinenovineet kohli,patent,law,antibodies,merckVineet Kohli, Assistant Patent Counsel at Merck & Co., Inc., talks to us about the topics interesting him in the industry at present, the recent impacts in theOil & Gas IQ - Shale Gas Drilling and Completions - Lindell Bridgeshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/05/oil-gas-iq--shale-gas-drilling-and-completions--lindell-bridgesEnergyhttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/05/oil-gas-iq--shale-gas-drilling-and-completions--lindell-bridges/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/05/oil-gas-iq--shale-gas-drilling-and-completions--lindell-bridgesFri, 05 Mar 2010 15:00:00 GMTOil & Gas IQ - Shale Gas Drilling and Completions - Lindell BridgesLindell Bridges, Senior Vice President of Geosciences at EQT Resources will be speaking at the Shale Gas Drilling and Completions event and is a member of our Advisory Board Committee. Here, he outlines his topics, updates us on EQT's own priorities in the Appalachian Basin and provides insight into the challenges and developments within the Shale industry as he sees it. The conference will take place at the Omni Houston Hotel at Westside, Houston, Texas between May 25-28. Visit www.SGDChouston.com. 00:30:00IQPC UK Onlinenolindell bridges,shale,oil and gas,eqt,geologyLindell Bridges, Senior Vice President of Geosciences at EQT Resources will be speaking at the Shale Gas Drilling and Completions event and is a member of our ABusiness Process Exellence for the Pharmaceutical Industry - Derek Hill, Pfizerhttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/03/business-process-exellence-for-the-pharmaceutical-Businesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/03/business-process-exellence-for-the-pharmaceutical-/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/03/03/business-process-exellence-for-the-pharmaceutical-Wed, 03 Mar 2010 11:30:00 GMTBusiness Process Exellence for the Pharmaceutical Industry - Derek Hill, PfizerDerek Hill, Continuous Improvement Specialist at Pfizer, walks us through the importance of ongoing excellence in the industry, personal success in reducing costs and driving efficiency, and motivating employees throughout the process. The BPE for Pharmaceutical, Biotech and Medical Devices event takes place April 28th-30th in London. Visit www.bpe-pharma.com for more information.00:45:00IQPC UK Onlinenoderek hill,pfizer,process excellence,pharmaceutical,six sigmaDerek Hill, Continuous Improvement Specialist at Pfizer, walks us through the importance of ongoing excellence in the industry, personal success in reducing cosPolymorphism & Crystallisation 2010 - Ghazala Sadiqhttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/25/polymorphism-crystallisation-2010--ghazala-sadiqSciencehttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/25/polymorphism-crystallisation-2010--ghazala-sadiq/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/25/polymorphism-crystallisation-2010--ghazala-sadiqThu, 25 Feb 2010 15:00:00 GMTPolymorphism & Crystallisation 2010 - Ghazala SadiqGhazala Sadiq of the University of Manchester is a finalist in our Poster Awards Session for her work "API Crystallisation – Conglomerate or compound?". Polymorphism & Crystallisation 2010 takes place between March 15-17 in London. www.polyandcrys.com 00:30:00IQPC UK Onlinenoghazala sadiq,crystallisation,pharmaceutical,university of manchester,scienceGhazala Sadiq of the University of Manchester is a finalist in our Poster Awards Session for her work "API Crystallisation – Conglomerate or compound?". PolymorPolymorphism & Crystallisation 2010 - Erum Aamirhttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/19/polymorphism-crystallisation-2010--erum-aamirSciencehttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/19/polymorphism-crystallisation-2010--erum-aamir/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/19/polymorphism-crystallisation-2010--erum-aamirFri, 19 Feb 2010 15:00:00 GMTPolymorphism & Crystallisation 2010 - Erum AamirErum Aamir of Loughborough University is a finalist in our Poster Awards Session for her work "Model Based Control of Crystal Size Distribution under Growth, Nucleation and Dissolution Mechanisms". Polymorphism & Crystallisation 2010 takes place between March 15-17 in London. www.polyandcrys.com00:30:00IQPC UK Onlinenoerum aamir,drug development,pharmaceutical,chemical engineering,loughboroughErum Aamir of Loughborough University is a finalist in our Poster Awards Session for her work "Model Based Control of Crystal Size Distribution under Growth, N11th Annual Process Excellence Summit 2010 - Bill Black, ABBhttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/17/11th-annual-process-excellence-summit-2010--bill-black-abbBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/17/11th-annual-process-excellence-summit-2010--bill-black-abb/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/17/11th-annual-process-excellence-summit-2010--bill-black-abbWed, 17 Feb 2010 09:30:00 GMT11th Annual Process Excellence Summit 2010 - Bill Black, ABBBill Black, Group Senior Vice President for Quality & Operational Excellence at ABB talks us through strategies to maintain and improve customer confidence, developing initiatives, and recognizing success internally. The 11th Annual Process Excellence Summit takes place in London between the 26th - 29th April.00:15:00IQPC UK Onlinenobill black,process excellence,customer confidence,pr,initiativeBill Black, Group Senior Vice President for Quality & Operational Excellence at ABB talks us through strategies to maintain and improve customer confidence, devOil & Gas - Foreign Corrupt Practices Act - Thomas Foxhttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/15/oil-gas--foreign-corrupt-practices-act--thomas-foxBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/15/oil-gas--foreign-corrupt-practices-act--thomas-fox/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/15/oil-gas--foreign-corrupt-practices-act--thomas-foxMon, 15 Feb 2010 15:00:00 GMTOil & Gas - Foreign Corrupt Practices Act - Thomas FoxPracticing lawyer Thomas Fox discusses FCPA compliance and its impact on the energy industry. He tells us what companies worldwide need to be aware of to fortify themselves from violation and what the penalties would be in such an instance. He also addresses the new UK Bribery Bill.00:30:00IQPC UK Onlinenothomas fox,oil and gas,fcpa,energy industry,corruptionPracticing lawyer Thomas Fox discusses FCPA compliance and its impact on the energy industry. He tells us what companies worldwide need to be aware of to fortifPharma IQ - Global Clinical Outsourcing Forum - Antonio Llamashttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/12/pharma-iq--global-clinical-outsourcing-forum--antoBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/12/pharma-iq--global-clinical-outsourcing-forum--anto/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/12/pharma-iq--global-clinical-outsourcing-forum--antoFri, 12 Feb 2010 14:00:00 GMTPharma IQ - Global Clinical Outsourcing Forum - Antonio LlamasAntonio Llamas, Regional Head of Operations in Spain & Portugal for Wyeth Research, joins us to discuss recent changes in the market, the process of selecting a CRO to partner with and subsequently maintaining a smooth relationship. He'll be speaking at the Global Clinical Outsourcing Forum, being held in Munich between May 17-19.00:45:00IQPC UK Onlinenoantonio llamas,clinical trial,outsourcing,pharmaceutical,croAntonio Llamas, Regional Head of Operations in Spain & Portugal for Wyeth Research, joins us to discuss recent changes in the market, the process of selecting aOil and Gas IQ - Upstream Safety - Mark Ellingtonhttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/05/oil-and-gas-iq--upstream-safety--mark-ellingtonBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/05/oil-and-gas-iq--upstream-safety--mark-ellington/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/02/05/oil-and-gas-iq--upstream-safety--mark-ellingtonFri, 05 Feb 2010 13:00:00 GMTOil and Gas IQ - Upstream Safety - Mark EllingtonMark Ellington, HSE Director at Acergy, joins us to discuss his company's core safety principles, its “Positive Attitude to Subsea Safety” training schools and why benchmarking in this field is crucial for the industry. Upstream Safety takes place March 22-24, Aberdeen.00:45:00IQPC UK Onlinenomark ellington,upstream safety,oil and gas,hse,psaMark Ellington, HSE Director at Acergy, joins us to discuss his company's core safety principles, its “Positive Attitude to Subsea Safety” training schools andPharma IQ - Polymorphism & Crystallisation - Ana Kwokalhttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/21/pharma-iq--polymorphism-crystallisation--ana-kwokalBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/21/pharma-iq--polymorphism-crystallisation--ana-kwokal/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/21/pharma-iq--polymorphism-crystallisation--ana-kwokalThu, 21 Jan 2010 15:00:00 GMTPharma IQ - Polymorphism & Crystallisation - Ana KwokalDr. Ana Kwokal, Research Scientist at Pliva, the largest pharmaceuticals company (by turnover) in Central and Eastern Europe, talks to us about the innovating techniques in the field of Polymorphism and Crystallisation. She discusses her interesting new research into alternative ways of seeding crystallisation and where she sees the industry heading this year.00:45:00IQPC UK Onlinenoana kwokal,polymorph,crystallisation,drug development,drug attritionDr. Ana Kwokal, Research Scientist at Pliva, the largest pharmaceuticals company (by turnover) in Central and Eastern Europe, talks to us about the innovating tPharma IQ - Predictive Toxicology - Dr Mitchell Friedmanhttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/18/pharma-iq--predictive-toxicology--dr-mitchell-fredBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/18/pharma-iq--predictive-toxicology--dr-mitchell-fred/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/18/pharma-iq--predictive-toxicology--dr-mitchell-fredMon, 18 Jan 2010 15:00:00 GMTPharma IQ - Predictive Toxicology - Dr Mitchell FriedmanDr Mitchell Friedman, Director of Toxicology at Takeda Pharmaceuticals, talks to us on the topic of pre-clinical toxicity and avoiding the common mistakes in early development so as to secure patient safety and better ROI. Predictive Toxicology 2010 takes place Feb 23-25th.00:45:00IQPC UK Onlinenomitchell freidman,pharmaceutical,predictive toxicology,drug development,pre-clinicalDr Mitchell Friedman, Director of Toxicology at Takeda Pharmaceuticals, talks to us on the topic of pre-clinical toxicity and avoiding the common mistakes in eaPerformance Management for Police 2010 - Robin Merretthttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/15/performance-management-for-police-2010--robin-merrBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/15/performance-management-for-police-2010--robin-merr/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/15/performance-management-for-police-2010--robin-merrFri, 15 Jan 2010 16:30:00 GMTPerformance Management for Police 2010 - Robin MerrettAssistant Chief Constable Robin Merrett speaks to us ahead of the 2010 Performance Management for Police conference on police confidence figures, following the recent Policing White Paper with budget cuts on the horizon, and the response from constables on the beat. 00:45:00IQPC UK Onlinenorobin merrett,uk police,police pledge,uk crime,performance managementAssistant Chief Constable Robin Merrett speaks to us ahead of the 2010 Performance Management for Police conference on police confidence figures, following theLean Six Sigma and Process Improvement Summit 2010 - William Harrishttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/13/lean-six-sigma-and-process-improvement-summit-2010--william-harrisBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/13/lean-six-sigma-and-process-improvement-summit-2010--william-harris/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/13/lean-six-sigma-and-process-improvement-summit-2010--william-harrisWed, 13 Jan 2010 15:00:00 GMTLean Six Sigma and Process Improvement Summit 2010 - William HarrisWilliam Harris of Freightliner Custom Chassis Corporation speaks to us on recently being declared a finalist in the Best Green Process Improvement category. We discuss the Freightliner project, how the company has developed its process over the past year and what the challenges will be in this year ahead. The 11th Annual Lean Six Sigma & Process Improvement Summit takes place between 18-21 Jan, in Orlando, Fl.00:45:00IQPC UK Onlinenowilliam harris,freightliner,six sigma,process improvement,green businessWilliam Harris of Freightliner Custom Chassis Corporation speaks to us on recently being declared a finalist in the Best Green Process Improvement category. WeOil & Gas IQ - A&D for Upstream Oil and Gas - Birgitte Grundforhttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/11/oil-gas-iq--ad-for-upstream-oil-and-gas--birgitte-grundforBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/11/oil-gas-iq--ad-for-upstream-oil-and-gas--birgitte-grundfor/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/11/oil-gas-iq--ad-for-upstream-oil-and-gas--birgitte-grundforMon, 11 Jan 2010 14:00:00 GMTOil & Gas IQ - A&D for Upstream Oil and Gas - Birgitte GrundforBirgitte Grundfor, Commercial and Business Development Manager at Idemitsu Petroleum Norge AS, talks to us about building partnerships, driving opportunities for license development, and what the year ahead holds for Acquisitions and Divestiture. A&D for Upstream Oil and Gas takes place 15-16 March, London.00:45:00IQPC UK OnlinenoBirgitte Grundfor,acquisitions,divestiture,oil and gas,business developmentBirgitte Grundfor, Commercial and Business Development Manager at Idemitsu Petroleum Norge AS, talks to us about building partnerships, driving opportunities foPerformance Management for Police 2010 - Rick Muirhttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/07/police-performance-management-2010--rick-muirBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/07/police-performance-management-2010--rick-muir/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2010/01/07/police-performance-management-2010--rick-muirThu, 07 Jan 2010 09:30:00 GMTPerformance Management for Police 2010 - Rick MuirRick Muir, Senior Research Fellow at the Institute for Public Policy Research (IPPR) discusses his perspective on the new Policing White Paper, the drive to get public confidence levels up and what his extensive research indicates as the best foot forward for management across the board. The Performance Management for Police 2010 conference is March 24-26, London.00:30:00IQPC UK Onlinenorick muir,police pledge,policing white paper,ippr,uk crimeRick Muir, Senior Research Fellow at the Institute for Public Policy Research (IPPR) discusses his perspective on the new Policing White Paper, the drive to getLegal Spend Management - IQPC - Thomas Sagerhttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/22/legal-spend-management--iqpc--thomas-sagerLegalhttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/22/legal-spend-management--iqpc--thomas-sager/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/22/legal-spend-management--iqpc--thomas-sagerTue, 22 Dec 2009 09:00:00 GMTLegal Spend Management - IQPC - Thomas SagerThomas Sager, Senior Vice President and General Counsel at DuPont talks with Antony Collins of TopLegal International ahead of IQPC's Legal Spend Management event. 00:30:00IQPC UK Onlinenothomas sager,dupont,legal spend,law,general counselThomas Sager, Senior Vice President and General Counsel at DuPont talks with Antony Collins of TopLegal International ahead of IQPC's Legal Spend Management eveLegal Spend Management - IQPC - Paul Smithhttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/21/legal-spend-management--iqpc--paul-smithLegalhttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/21/legal-spend-management--iqpc--paul-smith/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/21/legal-spend-management--iqpc--paul-smithMon, 21 Dec 2009 09:30:00 GMTLegal Spend Management - IQPC - Paul SmithPaul Smith, Partner, environmental lawyer and litigator at Eversheds discusses legal expense management with Antony Collins, senior reporter at TopLegal International. 00:30:00IQPC UK Onlinenopaul smith,eversheds,antony collins,legal,lawPaul Smith, Partner, environmental lawyer and litigator at Eversheds discusses legal expense management with Antony Collins, senior reporter at TopLegal InternaPharma Product and Brand Excellence - Michael Tzimashttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/16/pharma-product-and-brand-excellence--michael-tzimaBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/16/pharma-product-and-brand-excellence--michael-tzima/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2009/12/16/pharma-product-and-brand-excellence--michael-tzimaWed, 16 Dec 2009 15:30:00 GMTPharma Product and Brand Excellence - Michael TzimasDr Mike Tzimas, Head of Portfolio & Business Development at Teva UK, gives us his views on the incoming trends in the industry, the challenges to lifecycle management, and how branded drugs can learn from Generics, ahead of his involvement in the Pharmaceutical Product and Brand Excellence Summit, March 23-24, London.00:45:00IQPC UK Onlinenomichael tzimas,brand excellence,pharmaceutical,lifecycle management,iqpcDr Mike Tzimas, Head of Portfolio & Business Development at Teva UK, gives us his views on the incoming trends in the industry, the challenges to lifecycle manaOil & Gas IQ - Shutdowns & Turnarounds 2010http://www.blogtalkradio.com/iqpc-uk-online/2009/11/27/oil-gas-iq--shutdowns-turnarounds-2010Businesshttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/27/oil-gas-iq--shutdowns-turnarounds-2010/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/27/oil-gas-iq--shutdowns-turnarounds-2010Fri, 27 Nov 2009 11:30:00 GMTOil & Gas IQ - Shutdowns & Turnarounds 2010Antoine Cremers, Turnaround Manager at Sitech Manufacturing Services, provides some pointers from his own seven-plus years of experience in reducing and maintaining visibility of costs and when dealing with a turnaround project.00:45:00IQPC UK OnlinenoAntoine cremers,shutdowns,turnarounds,outages,reducing costAntoine Cremers, Turnaround Manager at Sitech Manufacturing Services, provides some pointers from his own seven-plus years of experience in reducing and maintaiShared Services Summit 2010 - Simon Newtonhttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/25/shared-services-summit-2010--ravindra-rao-simon-neBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/25/shared-services-summit-2010--ravindra-rao-simon-ne/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/25/shared-services-summit-2010--ravindra-rao-simon-neWed, 25 Nov 2009 09:00:00 GMTShared Services Summit 2010 - Simon NewtonAhead of the Shared Services & Outsourcing Summit 2010, Simon Newton of Kimberly-Clark joins us to discuss his experiences of and approaches towards the fluctuating market, enterprise vs functionality and "doing more with less".01:00:00IQPC UK Onlinenokimberly-clark,simon newton,shared services,outsourcing,iqpcAhead of the Shared Services & Outsourcing Summit 2010, Simon Newton of Kimberly-Clark joins us to discuss his experiences of and approaches towards the fluctuaDisposable Solutions for Biomanufacturing 2010 - Dr Kit Erlebach & Tony Hitchcockhttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/19/disposable-solutions-for-biomanufacturing-2010--dr-kit-erlebach-tony-hitchcockSciencehttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/19/disposable-solutions-for-biomanufacturing-2010--dr-kit-erlebach-tony-hitchcock/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/19/disposable-solutions-for-biomanufacturing-2010--dr-kit-erlebach-tony-hitchcockThu, 19 Nov 2009 11:00:00 GMTDisposable Solutions for Biomanufacturing 2010 - Dr Kit Erlebach & Tony HitchcockAhead of the Disposable Solutions for Biomanufacturing conference (22nd-24th Feb, London), Dr Kit Erlebach, Head of Technical Commercial Manufacturing at Avecia, and Tony Hitchcock, Head of Process Science at Cobra Biomanufacturing Plc, discuss new single-use technologies in the industry. They examine the potential of these designs over the coming decade, assessing the environmental impact, the ability to respond to emergency outbreaks, and the means by which companies can introduce products into their existing facilities. 00:30:00IQPC UK Onlinenopharmaceutical,disposable bioreactor,single use technology,kit erlebach,tony hitchcockAhead of the Disposable Solutions for Biomanufacturing conference (22nd-24th Feb, London), Dr Kit Erlebach, Head of Technical Commercial Manufacturing at AveciaNuclear New Build & Supply Chain Summit 2009 - Dr Tim Stonehttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/16/nuclear-new-build-supply-chain-summit-2009--dr-tim-stoneEnergyhttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/16/nuclear-new-build-supply-chain-summit-2009--dr-tim-stone/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2009/11/16/nuclear-new-build-supply-chain-summit-2009--dr-tim-stoneMon, 16 Nov 2009 11:00:00 GMTNuclear New Build & Supply Chain Summit 2009 - Dr Tim StoneDr Tim Stone, Senior Advisor to the Secretary of State for Energy and Climate Change, and to the Chief Secretary to the Treasury, discusses the government's multi-billion pound scheme, and how firms can plan for supplier opportunities and meet the necessary regulations.00:30:00IQPC UK Onlinenotim stone,nuclear,new build,government,supply chainDr Tim Stone, Senior Advisor to the Secretary of State for Energy and Climate Change, and to the Chief Secretary to the Treasury, discusses the government's mulShared Services & Outsourcing Summit 2010 - Philip Whelanhttp://www.blogtalkradio.com/iqpc-uk-online/2009/10/26/shared-services-outsourcing-summit-2010--philip-whBusinesshttp://www.blogtalkradio.com/iqpc-uk-online/2009/10/26/shared-services-outsourcing-summit-2010--philip-wh/#commentshttp://www.blogtalkradio.com/iqpc-uk-online/2009/10/26/shared-services-outsourcing-summit-2010--philip-whMon, 26 Oct 2009 11:00:00 GMTShared Services & Outsourcing Summit 2010 - Philip WhelanPhilip Whelan, Head of BP’s European Business Service Centre talks with us ahead of the Shared Services & Outsourcing Summit 2010 about his outlook on the sector and how companies can best tackle the challenges of our ever-changing economy.00:30:00IQPC UK Onlinenooutsourcing,philip whelan,shared services,globalizationPhilip Whelan, Head of BP’s European Business Service Centre talks with us ahead of the Shared Services & Outsourcing Summit 2010 about his outlook on the secto