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IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape. IQPC's large scale conferences are market leading “must attend” events for their respective industries. We invite business practitioners to share insights, expertise and solutions to business challenges at our conferences, giving attendees cutting edge information they can use immediately. IQPC also ensures our delegates are introduced to inspiring thought leaders and stellar speakers; General Colin Powell, USA (Ret.), U.S. Secretary of State 2001-2005, Jack Welch, former CEO of General Electric, Rudy Giuliani, former Mayor of New York, General Tommy Franks (Ret.) Commander-in-Chief, United States Central Command and Larry Bossidy, former CEO, Allied Signal and Honeywell are a few of IQPC's most recent keynotes. We deliver thought provoking, unbiased, information through an optimum mix of conferences, tradeshows, workshops, seminars and study tours, attracting a dedicated group of top decision makers year in and year out. Exhibitions, sponsorship opportunities and awards ceremonies at IQPC events also provide the fastest and most enjoyable way to find out what's going on in your business community and the best way to meet the suppliers that can help you en-route.

On-Demand Episodes

Hello and welcome to the second in the podcast series being hosted on behalf of the Customer Experience Online Exchange run by Customer Management IQ. My name is Abi Stern and I’m the Event Director for the Customer... more

My name is Abi Stern and I’m the Event Director for the Customer Experience Exchange, a practitioner-led forum created specifically for VPs and Directors of Customer Experience, Customer Service, Sales and Marketing, i.e. those... more

Moira Clark, Professor of Marketing Metrics & Director, Henley Centre for Customer Management, Henley Business School, shares key insights from latest research and the inside line from leading companies on how organistaions can... more

Jo Causon, Chief Executive of the Institue of Customer Service outlines key market trends for the customer management commuinty.

Vanessa Lovatt of the Shared Services and Outsourcing Network at IQPC talks to the leaders of Oxfordshire County Council's Shared Services about launching a Shared Services.

The leaders of Oxfordshire County Council's Shared Services Centre talk to Vanessa Lovatt, Divisional Director of the Shared Services & Outsourcing Network, IQPC

This interview will introduce keynote speaker for the 5th Annual Business Excellence Summit, Brent Harder, MD COO Division, Credit Suisse. Brent will share his thoughts on the Credit Suisse programme as well as the essential... more

In this podcast, Matthew Garrow-Fisher, Director of the 5th Annual Process Excellence Week for the Service & Transactional World, talks with the event's featured keynote speaker, Mr John Allison, Chairman of BB&T corporation about... more