Who's Your Gladys with Marilyn Suttle

Click here to see Marilyn's video on Listening Skills!

Marilyn Suttle shows executives and front line employees how to profoundly impact the quality of their workplace relationships.  She also helps parents create a happier family life at home. Marilyn’s unique emotion management training inspires lasting change.

She transforms front-end service staff into happy customer magnets. Did you know that 90% of unhappy customers will leave you for a competitor without telling you they are unhappy?

She replaces stress with presence through life-balancing communication skills that you can put to immediate use. Did you know that people who know how to identify and respond to their feelings are the most productive and happiest achievers?

She turns parents into people their kids trust and gives them skills that inspire their kids to cooperate. Did you know that what kids want most from their parents isn’t more time?  They want parents who are less stressed.

She is the co-author of ‘Who’s Your Gladys?’