Donna Maria interviews Jeanne Bliss, customer service guru and author of " I Love You More Than My Dog." Jeanne will share some of her amazing tips and insights to help you create a culture of customers satisfaction and love for your brand.
About Jeanne Bliss
Jeanne is a customer experience expert. As the Customer Leadership Executive for five large U.S. market leaders, Jeanne fought valiantly to get the customer on the strategic agenda, redirecting priorities and creating transformational changes to the brands’ customer loyalty. She has driven achievement of 95 percent loyalty rates, changing customer experiences across 50,000-person organizations.
Why You Should Tune In
PNo customers, no business, right? Jeanne will share proven approaches for building experiences that make customers say, "Wow!" She'll share basic tips to help you deliver memories customers will want to repeat and share with their friends.
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