As computing technologists, we tend to think of innovations in terms of new products or services supported by, or made of, computing technologies. But there are other types of innovation besides products. There are process innovations, such as McDonald's method of making hamburgers fast; social innovations, such as Mothers Against Drunk Driving; and business model innovations, such as Starbucks replacing a coffee shop with an Internet cafe.In all these categories, we tend to think of innovations as new ways of doing things that positively impact many people.Jerry Michalski, pays heed to "dark innovations"—new ways of doing things that negatively impact many people. He collected a large number of examples of innovations in other areas including social innovation, innovation by the poor, and dark innovation.He thinks most important innovations break taboos, the customs that prevent people from doing things.Innovations are social.Innovations can come from poor, uneducated people.Innovations can produce negative value.Peter,' I have co-authored The Innovator's Way. We defined innovation as "adoption of new practice in a community."
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