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61: How to cultivate client relationships that last for years

  • Broadcast in Entrepreneur
I Am the One Entrepreneur Edition

I Am the One Entrepreneur Edition


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Kristin Shea is an independent hair and makeup stylist, where she helps her clients look good as they go about their daily lives.

She's also a health and wellness consultant with Arbonne where she leads a team of others to help their clients look and feel good from the inside out.

We can learn a ton from Kristin's experiences, in particular, what she picked up about how to help her clients and team members be successful.

Key points:

  • How to get your first clients when starting your business
  • What failure really means
  • How to stay top of mind with your clients
  • A simple trick that can skyrocket your business each day
  • How to make sure your customers and team members understand how to be successful with what you offer
  • Why sometimes you have to give your clients tough love
  • How to effectively lead team members that are also friends