How your Value-Added BPO can Drive Finance Transformation

Abhinav Arya, Transition Manager at Pearson talks about the approach he is taking to value-added Business Process Operations and how this is driving finance transformation. Firstly, he talks about the shift from function-based to process-based outsourcing. He offers his view on what is the bigger trend in the industry at the moment – outsourcing or automation. Finally, he tells us what he believes makes a good partnership between an organisation and a BPO. Abhinav Arya will be speaking at the Finance Transformation Europe 2010, which will take place from 22nd – 24th November in London. For those of our listeners interested in booking a place at this event, please visit www.fintransformation.co.uk, email info@iqpc.com or call 001 800 882 8684.