Peggy Harper Lee is shining a spotlight on the topic of entitlement and how to solve this growing cultural problem. She provides solutions from two powerful perspectives, both as a parent and a professional. Her four children range in ages from three - 28. The lessons she learned through trial and error ae what Peggy brings to her audience, empowering anyone to become an extraordinary mentor and powerful teacher.
Corporate America faces this dilemma as the workplace is flooded with spoiled employees. Peggy has been in the trenches with this issue as a department director. She knows the finesse it takes to engage the employee and broker a solution, without violating employment laws or setting a precedent of accepting lax behavior. She outlines for your audience the techniques that consistently work to save everyone's sanity. As a customer service manager Peggy found similar techniques that create a satisfactory outcome and keep a customer.
Peggy will share her insights with audiences from 25 to 2,500 with humor, understanding and practical applications of the solutions that work. They will laugh, shake their heads, and be armed with the tools they need to be on the leadership team that will change our society.
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