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The emerging discipline of service design is playing an increasingly important role in the public sector.
In this special live recording from Paris, we speak with Christophe Tallec of Utilisacteur/Uinfoshare and Anne Marie Boutin, head of the French National Design Centre (Agence pour la promotion de la création industrielle) to learn how service design and design thinking helps organisations to focus on asking the right questions before looking for solutions.
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It's good to talk.