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Federal agency leads international service GovJam

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A case of big government “innovating about doing innovation”.  To demo co-creation of user-centric problem solving, the Australian Government’s Department of Innovation is leading a national and worldwide network of 48 hour service Jam events in a collaboration with the @GSJam team and others. 

Wayne Larkin and Mikaela Griffiths take us through the stages of service design.

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