Japanese companies have no words to express the money being made from services — Apple’s growth area today — so they have no IT systems in place to harvest these revenues.
They have one word — monozukuri (thing + make) — and don’t believe in anything that they cannot manufacture.
So, nothing like a cloud-driven app enablement device is thinkable. So, no Apples, Googles etc.
Case of Panasonic. Make solar panels and lithium batteries. But doesn’t have the IT to connect these to a cloud server for time of day energy arbitrage. Why? Its ERP allows for unit sales only. Management would not allow any change in ERP, no matter how profitable the product/service. So the real money product — energy arbitrage — could not be offered. They could only compete on price with China for hardware. Lose!
Managing Director, North River Ventures LLC
Creating Scalable Profitability For the Zettabyte Era
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