Franchise Interviews  

Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. He is also the co-author (with Zig Ziglar) of Network Marketing for Dummies. Areas of Expertise Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management leadership, development, marketing, customer service, training and strategic planning. Widely Published Author He is the author or co-author of 18 non-fiction books including the Franchise Pre-Investment Checklist, Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Get It! The Secrets of Cultivating the HomeVestors Millionaire Mindset. His articles about franchising and business-related topics have appeared in Reader’s Digest, Inc. Magazine, Wall Street Journal, USA Today, International Herald Tribune, etc. and many publications sponsored by the International Franchise Association. Corporate Level Expertise From November 2004 until January 2009 he served as President & CEO of HomeVestors of America, Inc., the We Buy Ugly Houses® company. He was a franchisee of HomeVestors from 2002 until 2005. He has been a franchisee of several other concepts and he served on the Board of Directors for both HomeVestors (Chairman of the Board) and The Dwyer Group (1992-2003). Seminars & Workshops Dr. Hayes leads a variety of seminars including How To Capture & Keep The Right Customers, How To Capture & Keep The Right Franchisees, and he facilitates Masterminds for franchisors, franchisees and industry suppliers. He is a popular speaker and trainer at franchise conventions and meetings internationally. Dr. Hayes has provided services to dozens of franchise companies during his career.