Website Performance Is Critical For Customer Satisfaction
Speed plays a critical role for transactions on any e-commerce website. According to a surveys by Akamai and Gomez.comnearly 50% of web users expect a website to load in 2 seconds or less and tend to abandon a site which does not load within 3 seconds. 79% of users who have trouble with web site performance do not return to the website to buy again and 44% tell a friend about a poor shopping experience on the website. These results indicate the importance of speed for an e-commerce website and eBay’s efforts to experiment with new technologies to build a fast performing mobile website will ensure an enhanced user experience. According to company management, eBay intends to deliver a differentiated shopping experience that enables buyers to find,
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