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Episode 1958: Firemedically Speaking - Performance Improvement in Large FDs

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Show host and Fire Engineering EMS Editor Mike McEvoy talks with Dr. Kevin Mackey, EMS Medical Director for Sacramento (CA) Regional Fire.  Dr. Mackey describes a successful performance improvement project he implemented in Sacramento and offers important insights and lessons from his experience.  Quality Improvement is a tough nut to crack.  This episode demonstrates an approach that worked for a large urban fire department.

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