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BAD RESTAURANT! BAD! - Feb 21, 2014

  • Broadcast in Food
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Feed The Masses

Feed The Masses

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We're all human. Everyone has a bad day sometimes. But, are you sure it was the restaurant's bad day? Listen in as three restaurant pros (Gordon, Peter Rizos of the San Fancisco Cheesecake Company and Faith-Victoria Rubin of Ark Restaurants) have a candid conversation from the restaurant's perspective about how customers influence their own dining experiences through expectations, and the consequences of those expectations. We talk about everything from how customers select restaurants to the dos and donts of creating a good experience once there to the truth behind the online review sites that then let them vent, influencing the decisions of other diners.

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