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Join us to hear three different industry vendors on the front-line of driving new services and efficiencies in the emerging customer response channels (i.e. social, web 2.0, mobile, video, etc.). Must listen episode on the latest technology and service enhancements for Voice of the Customer Professionals.
Featured show guests include:
Mike Mumford - VP Business Development - 3CSI www.3CSI.com
Bob Moore (Director Marketing Strategy) Convergys www.convergys.com
Sam Falletta (CEO) Incept – www.inceptresults.com
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