Instantly Calm Angry Customers, Clients or Patients

Business Customer service and communication should be an asset and not a liability. Rick Goodfriend, author of "I Hear You, But" and founder of World Empathy Day will discuss how to calm your business customers instantly, being clients or patients, with innovative communication skills. Be ahead of your competitors with building trust and connection with one simple question. This will be a half hour that will positively change the way you communicate, bring ease and more profits to your business. This show is for any entrepreneur, professional or Executive. Call in and we can discuss any challenging customers that you have. Peruse his website at www.RickGoodfriend.com