This Week in BlogTalkRadio, 11/30-12/6

With Thanksgiving behind us and Christmas and Hanukah up ahead, it’s been a lively week ...

Partying with Cosby on BlogTalkRadio

Have you heard about Bill Cosby’s LISTENing parties? The New York Times just reviewed ...

Celebrating ‘The Twilight Saga: New Moon’

In honor of the opening day of New Moon, the latest film in The Twilight Saga, we thought we ...

 

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eBIM  

e-BIM, the electronic Business Intelligence Monitor, is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of e-BIM is on peer-to-peer communications within the business professional community. Simply put, you can interact, share solutions to your business problems with an incredible network of authoritative sources and practicing professionals. It's easy. It's fast. It's free. e-BIM enables you to find from your peers a method, a solution, a proven best practice that solves your specific problems when you need it solved. e-BIM offers a steady stream of front-line content that is timely, relevant, practical and has been validated by practitioners. We have day-in, day-out contact with movers and doers in the business world.

  • Featured Episode

    Interview with William Kimbrell of Blue Ocean Strategy

    e-BIM

    Date / Time:

    Category: Business


    Blake Landau speaks with William Kimbrell, CEO of Kimbrell & Associates and an expert in Blue Ocean Strategy (BOS), a value-based strategy leveraged for innovation and growth. Kimbrell talks about BOS and how it opens up unexplored marketplaces and sparks innovation.

  • On Demand Episodes

    Original Air Date:

    Nascent Netflix: Growth During an Economic Slow-Down

    Netflix figured out early on that convenience, selection and value were the key ingredients for a recipe for success. Today, as most companies are struggling to pay the bills, Netflix recently boasted 45% growth. People aren't spending money at restaurants, nor are they spending their weekends at the mall. They are cozying up in the comfort of their own homes with popcorn and a movie. Steve Swasey, Netflix VP of Communications talks with Customer Management IQ's Blake Landau about customer feedback, marketing, and making your product relevant.

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    Fresh Marketing: An Interview with FreshDirect's CMO Steve Druckman

    FreshDirect has won over its customers with a user-friendly Web site, great products and a continued commitment to its customers. Recently ranked as a top choice in the Internet Retailer Top 500 Guide, this NY-based company has spent the last few years keeping its customer relationships fresh as well as baking up new customer-centric programs. Customer Management IQ's Blake Landau chats with marketing expert Steve Druckman on the best way to the customer's heart.

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    Secrets to Creating and Growing Brands People Love During Lean Times

    Customer Management IQ’s Blake Landau speaks with marketing experts Brian Till and Donna Heckler for a discussion on how brands can remain consistent in the current volatile market. Brian Till is the Steber Professor and Department Chair of Marketing at Saint Louis University and Donna Heckler is Brand Strategy Lead for Monsanto, a multi-national agricultural biotechnology firm with annual revenue exceeding $billion. Their newest book is “Creating Brands People Love: Discover the Secrets of Creating and Growing World-Class Brands.” Find out more at www.customermanagementiq.com.

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  • Original Air Date:

    Customer-Centricity with Amazon: An Interview with Bill Price, Former Global VP of Customer Service

    Amazon was one of the first companies to create a tailored and authentic online shopping customer experience. Creating goodwill with the customer is a subtle art. Customer Management IQ's Blake Landau talks with Bill Price, Former and first Global VP of Customer Service, about what made Amazon customers fall in love with the site. Price will also discuss Amazon's new product the Kindle.

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