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e-BIM

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Language: English

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eBIM  

e-BIM, the electronic Business Intelligence Monitor, is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of e-BIM is on peer-to-peer communications within the business professional community. Simply put, you can interact, share solutions to your business problems with an incredible network of authoritative sources and practicing professionals. It's easy. It's fast. It's free. e-BIM enables you to find from your peers a method, a solution, a proven best practice that solves your specific problems when you need it solved. e-BIM offers a steady stream of front-line content that is timely, relevant, practical and has been validated by practitioners. We have day-in, day-out contact with movers and doers in the business world.

  • Featured Episode

    Interview with William Kimbrell of Blue Ocean Strategy

    e-BIM

    Date / Time:

    Category: Business


    Blake Landau speaks with William Kimbrell, CEO of Kimbrell & Associates and an expert in Blue Ocean Strategy (BOS), a value-based strategy leveraged for innovation and growth. Kimbrell talks about BOS and how it opens up unexplored marketplaces and sparks innovation.

  • On Demand Episodes

    Original Air Date:

    Relevance: Making Stuff That Matters with Tim Manners

    Tim Manners, author of Relevance: Making Stuff That Matters, will tell you that he has discovered the solution to the marketing "woes of many brands." Manners wants companies to stop worrying about demographics, fads, and cutting-edge advertising. He asks you to "focus on relevance." In this podcast, Manners will unearth the secret to making, marketing and selling relevant products.

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  • Original Air Date:

    Discussion with Tim Searcy of the American Teleservices Association

    Tim Searcy, CEO of the American Teleservices Association (ATA), is a seasoned expert on regulation, compliance and call center management. He joins Customer Management IQ to shed light on some of the new regulatory issues facing employers with consideration to the new Obama administration. He speaks candidly with editor Blake Landau about off-shoring, regulation and fresh perspectives from the ATA.

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  • Original Air Date:

    Martin Roll on Business, Branding and Strategy

    Martin Roll, Singapore-based branding consultant, is one of the preeminent thought leaders on Asian markets. In this podcast, Roll offers surprising and counter-intuitive insights on how to improve global positioning through localization. By focusing on building iconic brands, Martin Roll helps boardrooms to enhance shareholder value and create sustainable competitive advantage. He is the author of the ground-breaking book Asian Brand Strategy.

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  • Original Air Date:

    Straight Talk with Customer Management Guru Art Hall

    Art Hall, a Manager with Alvarez & Marsal Business Consulting in Atlanta specializes in customer management solutions. He brings deep expertise in the financial services industry, with a particular focus on retail and small business banking, loan administration, first-party credit card collections and default administration. His primary areas of concentration include: contact center transformation, service-to-sales strategies, customer on-boarding strategies and deployments, quality assurance, CRM market understanding and vendor selection. He joins Customer Management IQ's Blake Landau to address pressing customer retention issues.

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  • Original Air Date:

    Effective Management Toolkit: How to Conduct an Effective Performance Review

    Overseeing employee performance is a manager’s most critical responsibility. In order to maintain and leverage the productivity and performance of the individual and organization as a whole, a manager should talk to his or her employees about work performance, strengths, weaknesses and how their performance aligns with organizational strategic goals. One way to accomplish this is to conduct performance reviews, which allows management and the employees to create goals, see where improvement is needed, reward good performance and develop plans that are beneficial for both the employee and the company. Katherine Mehr speaks with Bernie Erven, Professor Emeritus of the Department of Agricultural, Environmental and Development Economics for Ohio State University, on how to conduct a successful performance review.

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  • Original Air Date:

    Critical Issues in Federal Human Capital Management: Advice for President Obama

    The 2008 CHCO report, “Elevating our Federal Workforce: Chief Human Capital Officers Offer Advice to President Obama,” conducted by the Partnership for Public Service and Grant Thornton, states that building, energizing and maintaining a high-quality workforce is the key to success for any organization. And currently the government’s processes for recruiting, hiring, compensating, training and managing people are broken in too many pieces. Katherine Mehr speaks with John Palguta, Vice President for Policy at the Partnership for Public Service about some of the human capital issues that need to be addressed by President Obama.

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  • Original Air Date:

    A Discussion with Paco Underhill, Author of the book Why We Buy: The Science of Shopping

    Paco Underhill, Founder, CEO and President of consumer research firm Envirosell, speaks with Customer Management IQ's Blake Landau about his book "Why We Buy: The Science of Shopping." Underhill sheds light on pricing, customer management and the voice of the customer with consideration for the current economic and retail climate.

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