Achieving Sustainability of Continuous Improvement Projects in the Time of Constant Restructuring

Bob Gooby, current Vice President of Process Re-Engineering at McKesson, talks with Six Sigma IQ about achieving sustainability of continuous improvement projects in a time of constant organizational restructuring. Gooby also sheds light on key change management issues related to a Six Sigma implementation. Gooby comes from a diverse background including Director of Strategy and Market Research for IBM Europe. A thought leader in business process management, Gooby offers surprising and counterintuitive lessons.