Running Training Like a Business

Today’s internal training organization faces unprecedented challenges and opportunities. Scarcer economic resources, a troubled economy and senior level managements demanding monetized results from training programs. The key activities of running training like a business involve abandonment of the obsolete and the unproductive, aligning training with the new corporate agenda, making outsourcing decisions, improving individual and organizational productivity through both training and continuous learning via new technologies such as Web 2.0 and social media and determining what to measure and how to measure it. Katherine Mehr speaks with a panel of human resource professionals on the importance of running your training organization as a business and becoming a strategic HR partner. Panelists include: Jack and Patti Phillips, the Chairman and CEO respectively, of the ROI Institute and authors of the Measurement and Evaluation Series which focus was ROI Methodology, Ed Trolley, co-author of Running Training Like a Business and Kaliym Islam, Vice President of Depository Trust and Clearing Corporation.