Special Guest Gary Tripp, creator of "Guest Pulse"

We are featuring a special guest, Gary Tripp, President and founder of Inside Hospitality, creators of a Social Media Monitoring Solution, “Guest Pulse.” “In this 2.0 world of Yelp, CitySearch, Twitter, and thousands of other review and community websites, your guests are talking about you,” explains Gary Tripp. “You need to know what they're saying.” Inside Hospitality successfully manages a dynamic variety of surveying, auditing, and customer satisfaction reporting systems for leading hospitality companies with clients ranging from single, free-standing operations to national and international chains. Guest Pulse is the newest and brightest Reputation and Social Media Monitoring Solution built exclusively for the Hospitality and Restaurant industries. It monitors and reports on more than 30 million blogs and social media streams for any specific collection of keyword comments made worldwide that relate to your business. “We scour the internet to find what anyone, anywhere is saying about your business,” says Tripp. “Then we show you how to engage this audience so you can attract new business and a finer reputation.” The optional “GuestPulse-LIVE” delivers instant feeds of up-to-the-minute Guest Pulse relevant social media discoveries and engagement opportunities directly to you via email. Call in with your questions...