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Our Way of Doing Business
PICCOLO TRATTORIA’s success depends on our people. Our restaurant can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We recognize however, that success is not measured by sales; guest counts, and numbers alone. We are measured as much by the way in which we achieve our goals, as we are by the actual achievements themselves. We believe that a commitment to uncompromising values and integrity should always guide our decisions and actions as we pursue our goals. Following are the core values that form the foundation of our measurement of success:
We shall treat others with Honesty, Dignity, Integrity and Respect. We expect it from others, but regardless of whether or not we receive it, we shall endeavor to treat our customers and our fellow team members with honesty, dignity, integrity and respect.
Genuine caring and guest first focus. As a hospitality oriented organization, we shall strive to focus on what is best for our customers rather than ourselves and do so with sincerity. We have an incredible opportunity to make a positive effect on our customers, let’s take advantage of it.
Attitude/Energy/Enthusiasm/Fun. These attributes might be best described as contagious and while on any given day our levels of each may vary, we must infect as many of those around us, creating a self reproducing and synergistic environment.
Hire, train, grow and keep the best. To be the best does not happen by accident or occur in a vacuum. Before we can expect the best, people must not only be told what is expected of them, but they must be shown how and what to do.
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