Distinction and the Courtesy of Customer Service

scottmckain

scottmckain

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  • How is "distinction" different than "differentiation"?  
  • What is a critical element to achieving marketplace distinction?
  • Why is "market share" not what a distinctive business is aiming for in today's highly competitive world?
  • What is the essence of attracting customers?

ALL THIS AND MORE in just fifteen minutes from the leading expert on distinction -- and author of one of the "Top Ten Business Books" of the year (according to the Miami Herald and many other newspapers) -- SCOTT McKAIN!

Listen in -- and learn!

 

http://ScottMcKain.com

http://ProjectDistinct.com and http://McKainViewpoint.com (blogs)

Tags:
customer service
business distinction
differentiation
customer experience
motivation
Broadcast in Business
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