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We’ve got two great interviews this week, focusing on some emerging technologies. First, Will Young (@zapposlabs), the director of Zappos Labs, stops by to talk about the customer experience and using analytics and social media to find new ways for customers to shop and interact. Then Sam Charrington (@samcharrington), the principal of CloudPulse Strategies (and co-founder of Cloudcamp with Ruv), joins DNP to break down IaaS, PaaS, and SaaS and to discuss where PaaS is heading in the enterprise.
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