Angela Connor - 18 Rules of Community Engagement

Angela Connor is a multimedia journalist and community manager with a passion for online communities and social media. She is the Managing Editor of User-Generated Content at WRAL.com where she launched and currently manages the top-rated news organization’s first online community GOLO.com, which has more than 12,000 members. Angela develops policies and best-practices for handling user-generated content and driving user engagement, and serves on the Digital Media Committee for the Society of Professional Journalists. Angela’s news management experience spans broadcast, print and online news at television stations and newspapers in Cleveland, Tampa, West Palm Beach and Fort Lauderdale. She writes the highly-read blog, Online Community Strategist and is often requested to share her social media insight and discuss the benefits of online communities at conferences and organizational events. Angela is the author of the new book, "18 Rules of Community Engagement: A guide to building relationships and connecting with customers online." I hope you'll join me in welcoming Angela to the show!