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The David J. Friedman Show. Episode 5.

  • Broadcast in Management
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David Friedman

David Friedman

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Join David Friedman, best-selling author of Fundamentally Different, and interview host Rey Ybarra, as they discuss highlights from Fundamentals 11-14:

  • Fundamental #11 (Create a feeling of warmth and friendliness in every client interaction);
  • Fundamental #12 (Practice the "Human Touch")
  • Fundamental #13 (Communnicate to be understood); and
  • Fundamental #14 (Set and ask for expectations)

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