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Delivering "Red Hot Customer Service" in Your Business In your business, is customer service a department or an attitude? Do you value your customer inventory as well as product? in this segment, guest will be Lisbeth Calandrino, author of the lively book “Red Hot Customer Service!” Lisbeth will be sharing some of the book's "35 Sizzling Ways to Heat up Your Business" and preview her new program "Customer Service in a Box - Delivering Red Hot Customer Service" Lisbeth Calandrino is a noted marketing strategist, author and speaker. She conducts trainign seminars and workshops around the country. More information about Lisbeth can be found online at www.lisbethcalandrino.com