Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

CUTV News Radio

CUTV NEWS RADIO

×  

Follow This Show

Stay in the know about new episodes and updates.
CUTV News Radio with veteran award-winning broadcast TV and radio hosts/media personalities Jim Masters and Doug Llewelyn is an exciting, informative, entertaining, thought-provoking and empowering broadcast series featuring several LIVE episodes daily and is a service of the Telly-award winning CUTV News, a full service media company that provides entrepreneurs, business owners and extraordinary people a platform to share their story worldwide. On CUTV News Radio, we feature fascinating guests from every walk of life! Entertainment, music, publishing, art, travel, health & wellness, self-help, sports, business, finance, science and much more. With shows 7 days a week, CUTV News Radio with Jim Masters and Doug Llewelyn offers you the opportunity to hear amazing stories from amazing guests and from around the globe. Join us! We also invite you to like and enjoy our Facebook Fan Page at: www.facebook.com/cutvnewsradio. Thank you! Welcome to CUTVNews TALK RADIO!

Upcoming Broadcasts

Minneapolis, MN – Pamela McGlone is an expert in contact centers, customer experience and the Marketing Lead for Customer Operations at eClerx. eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey, assisting companies in developing, implementing and operating customer interaction capabilities to deliver superior customer experiences. They have over 9000 employees handling various customer support functions for more than 150 companies around the globe and also offer Technology solutions that enhance customer experience such as AI, Robotic Process Process and Advanced Data Analytics. With over 30 years of experience in the field, Pamela specializes in customer experience, data analytics and, contact center operations and has held leadership roles in all aspects of contact center leadership including consulting with Fortune 500 companies on how to optimize their customer experience and contact center operations. Recently, Pamela transitioned from operating contact centers, to focus on her passion for writing. She now uses her extensive experience in the field to generate creative and educational content to both market contact center solutions for eClerx and to educate the broader customer experience industry on best practices for delivering a superior experience including how to read the warning signs and intervene to prevent customer churn. ?My philosophy is they have to be empowered. The front-line agent must be able to make decisions in-the-moment based on that customer's needs,? says Pamela. ?Those call recordings are a rich source of data that an organization should use to make sure their agents are set up to succeed with each customer they interact with.? For more information on eClerx, visit https://eclerxcustomeroperations.com/
  • by CUTV News Radio
  • in Business
  • 00:30
Reminder Edit Reminder

On-Demand Episodes

Melissa Porterfield has received many accolades in the past few years, as a woman entrepreneur and a key influencer. She has also become an in-demand speaker, particularly at conferences oriented to Human Resource professionals.... more

CHICAGO, IL — Holly Wells brings a lot of skills into play in her multiple businesses, starting with her special passion and energy. In the past weeks she has been speaking about her latest launch, New Leaf Humanity, which is an... more

Edinburg, TX - Dr. Peter Kranz is an extraordinary psychologist and Professor in the Counseling Department at the University of Texas Rio Grande Valley in Edinburg, Texas. ?I have worked in a numerous places from mental health... more

Keene, NH – Sue Ellen Sweeney is a Dreambuilder Coach and a Life Mastery Consultant certified through the Life Mastery Institute. She uses transformational principles to guide her mission to accompany and empower... more

Coral Springs, FL – Perla Lichi is an interior designer and founder of Perla Lichi Design. Perla transforms every project with her signature style, which is recognized around the world. ?No matter what the style is, whether it's a... more

St. Charles, IL – Tonya Harris is an environmental toxicity specialist and the founder of Slightly Greener, where she helps parents remove the toxins from their homes that are affecting their family's health. With over a decade of... more

Brooksville, FL - Dr. Vatsala Sastry is an exceptional infectious disease doctor for over 29 years. ?I absolutely never give up on my patients,? says Dr. Sastry. ?My job is to diagnose anything related to an infection. I'm not a ?pill mill? doctor... more

Lewisville, TX – Dr. Frank Lawlis is a clinical and medical psychologist and co-founder of the PsychoNeuroPlasticity Center. The PNP Center's primary mission is to providing objective diagnoses and treatment programs for... more

Denver, CO -- Samantha Ruth does many inspiring things, such as coach people through losses or transitions and provide therapy as a licensed psychologist. Her thinking and holistic approach are so distinct she even refers to her technique... more

Claysville, PA – Bonnie Sharpnack, a registered nurse and Certified Holistic Cancer Coach, helps cancer patients rebuild their lives after diagnosis. She is a Reiki Master Teacher and founder of Your Integrated Wellness, where... more

Comments

 comments