Customer Experience

Episode 69 - Bill Jensen

by Customer Experience

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Harvard Business Review, CNBC and Fast Company have called Bill Jensen today’s foremost expert on work complexity and cutting through clutter to what really matters. He is an internationally-acclaimed speaker who is known for provocative ideas, extremely useful content, and his passion for making it easier for everyone to work smarter.

He’s CEO of The Jensen Group, whose mission is: To make it easier to get stuff done.

He has spent the past two decades studying business’s ability to design work.

(Much of what he has found horrifies him.)

Bill’s first book is called “Simplicity”, followed by “Simplicity Handbook: 32 Ways to Do Less and Accomplish More” and his latest book is called “Hacking Work”. All of which have become some of today’s most important business books.

Tags:
Bill Jensen,
Work Flow,
Information Management,
Customer Experience,
Change Management
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