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Ending the Anger: Better Customer Service Communication Skills

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Business Talk

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TOPIC: Ending the Violence and Anger in the Workplace: WARM UP your emotions before you see any customers... Building Emotional Intelligence Business Communication Skills training that teach build trust and cooperation with your customers, instantly. Rick Goodfriend is author of "How to Calm Angry Customers, Instantly" http://rickgoodfriend.com/ Excellent for developing Emotional Intelligence and more ease with offering customer service

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