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Business Communication Skills Training - Powerful Appreciations
by
Business Talk
in
Business
Airdate:
Fri, Dec 31, 2010 08:00PM UTC
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TOPIC: Powerful Appreciations for yourself and your customers Rick Goodfriend is author of "How to Calm Angry Customers, Instantly" http://rickgoodfriend.com/ Excellent for developing Emotional Intelligence and more ease with offering customer service
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Tags:
Business Communication Skills empathy skills
,
Trusting Relationships stephen covey
,
Anger Management emotional intelligence
,
Management Skills effective communication skills
,
Business Relationships
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