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Business Talk

Effective Customer Service Communication & Effective Business Communication Skil

United States, EnglishBusiness

FINE-TUNE Effective Customer Service Communication Skills: Watch the MAGIC that these simple skills and tips can offer to make your business life easier and more profitable. Effective and innovative business communication and customer service skills teaching powerful listening and trust building, how to calm angry customers, clients or patients and build customer confidence in seconds. Rick Goodfriend is the author of the CD "How to Calm Angry Customers, Instantly" the book " I Hear You, But..."

Featured Episode

Business Talk

  • by Business Talk
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TOPIC: Ending the Violence and Anger in the Workplace: WARM UP your emotions before you see any customers... Building Emotional Intelligence Business Communication Skills training that teach build trust and... more
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On-Demand Episodes

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Effective Communication Skills: In this 15 minute talk learn a simple and effective exercise to neutralize remorse and regret from past experiences. Free "Needs list" may be downloaded at this website
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  • by Business Talk
  • in Business
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TOPIC: Business Communication Skills training that teach how to build trust and cooperation with your customers, clients, or patients instantly. Rick Goodfriend is author of "Creating Extraordinary Customer Relationships""... more
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  • by Business Talk
  • in Business
  • on
TOPIC: Business Communication Skills training that teach how to build trust and cooperation with your customers, clients, or patients instantly. Rick Goodfriend is author of "Creating Extraordinary Customer Relationships""... more
Play Now Button

  • by Business Talk
  • in Business
  • on
TOPIC: Business Communication Skills training that teach how to build trust and cooperation with your customers, clients, or patients instantly. Rick Goodfriend is author of "Creating Extraordinary Customer Relationships""... more
Play Now Button

  • by Business Talk
  • in Business
  • on
Business Communication Skills training that teach how to build trust and cooperation with your customers, clients, or patients instantly. Rick Goodfriend is author of "Creating Extraordinary Customer Relationships""... more
Play Now Button

  • by Business Talk
  • in Business
  • on
TOPIC: Powerful Appreciations for yourself and your customers Rick Goodfriend is author of "How to Calm Angry Customers, Instantly" http://rickgoodfriend.com/ Excellent for developing Emotional Intelligence and more ease with offering... more
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  • by Business Talk
  • in Business
  • on
Business Communication Skills training that build trust and cooperation with your customers, instantly. Learn how to provide amazing and innovative customer service. Rick Goodfriend is author of "How to Calm Angry Customers, Instantly"... more
Play Now Button

  • by Business Talk
  • in Business
  • on
TOPIC: Business Communication Skills training that teach build trust and cooperation with your customers, instantly. Rick Goodfriend is author of "How to Calm Angry Customers, Instantly" http://rickgoodfriend.com/ Excellent for... more
Play Now Button

  • by Business Talk
  • in Business
  • on
TOPIC: Business Communication Skills training that teach build trust and cooperation with your customers, instantly. Rick Goodfriend is author of "How to Calm Angry Customers, Instantly" http://rickgoodfriend.com/ Excellent for... more
Play Now Button
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