Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

Interview with Randy Saunders of CinCom

  • Broadcast in Business
  • 0 comments
Blake Landau

Blake Landau

×  

Follow This Show

If you liked this show, you should follow Blake Landau.
h:47286
s:1043046
archived
In this interview with Randy Saunders, Program Director for Cincom's Customer Experience Management group, discusses how Absa Bank effectively empowered their call center agents to deliver better customer experiences. In addition get the low-down from Saunders on exciting technological developments for the contact center industry and why, after all these years, he finds call centers fascinating.

Comments

 comments