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Eric Larson (CRKSN)

Cynthia Hester, HP CRKSN Interview

by Eric Larson (CRKSN)

in Marketing
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Cynthia gave a fantastic presentation at the February 2010 Customer Reference Forum on Transforming the Customer Reference Experience. In this interview, I'll ask her to give an update on how she is using an online community to allow references to talk to one another directly.
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Tags:
Cyntha Hester,
HP,
hewlett packard,
customer reference,
social media
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