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Ever wish you could say something to your a boss or a fellow employee but you were afraid it may land you in trouble or cost you your job? Millions of Americans---every day-----wish they could speak up at work --- about a backstabbing , lying, brain-dead idiot- jerk who drives them crazy…. but either they aren’t sure what to say or fear what they say may land them in jail. Additionally, many would love to speak up at meetings and Board rooms, but due to Politics , Power Structure, or fear never say a word. ( See Enron, GM, Countrywide, Ford, Bear Stearns) Wait a minute! Here comes Dr. Brian and Dr. Gary to the rescue. One may be unafraid, unabashed, and sometimes just plain rude, and the other -- tactful, pleasant and sickeningly accommodating, Brian and Gary will offer their diverse takes on how to handle difficult, humiliating, shameful, and sometimes confrontational situations at the office.
Date / Time: 8/7/2009 6:15 PM UTC
Frank strolled in 20 minutes late to a meeting of his 25 sales managers, .Just as he was about to address the group, his assistant handed him the mock-up of the new company calendar for 2010 “This is the dumbest thing I’ve ever seen,” Frank muttered out loud. “Why are we spending money on this crap?”
He threw up his hands, shook his head and began the meeting “All right. Tell me something I can’t whine about.”
The roomful of managers said nothing.
“I have ten minutes. You have some issues? Talk to me.”
Still, silence.
“Be that way,” Frank said, as he walked out. “This is not the right time to piss me off.”
.Frank’s perspective: We’re in the red. I’m tired of the staff spending company money and company time on frivolous projects like a calendar. Am I the only one who THINKS around here? And stop being so sensitive and realize in this recession environment, we have to think smart, think bottom line, and get results. I’m surrounded by idiots.
The managers’ perspective: Five of the 25 sales managers served on the editorial staff of the calendar, a project Frank had approved nearly a year ago... It had pictures from the company picnic, cartoons, and witty quotations that would cheer people up and serve as a great gift at the Christmas party in November. Though Frank had orally approved the project, he never paid much attention to it. Until now. Now he commented publicly on it, embarrassing and humiliating key managers on his staff.
What’s next? So Frank leaves the meeting feeling disgusted and frustrated. The staff members feel scolded and put down, in front of their peers. (The entire staff, by the way, had heard about the calendar and the overall consensus among 150 employees had been WOW! What a great idea, featuring pictures of them and their families!)
Frank’s supervisor, Sam the CEO, hears about what happened at the meeting and calls Frank into his office. What’s he going to say? How should he handle Frank? What could Frank have done differently? Fire him? Chastise him? Or salute his gutsy, take-no-prisoner mentality?
Tune into the Consultant/Insultant Show on Blogtalk radio for some answers. Wednesday, April 12, at 7:30 AM PST. E-mail us at DrBrian@DrianGrossman.com
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