2014 Best Episodes: Know Your Financials with Nancy Mudford of Spa Boutique

Let's ring in the holidays with a spirit of full joy: celebrate this time of rest and relaxation with family and friends as we close the year. Join us for one of our most wonderful episodes featuring Nancy Mudford, founder of Spa Boutique and Le Petit Spa. Come journey with her as she shares how she created a leading haven of customer service committed to delivering comfort, soothing ambience and a beautiful time of restoration. 

In this episode, Nancy shares how she left a corporate career to start a Day Spa, and how she leveraged e-Commerce technology to build Spa Boutique to a million-dollar company. How did Nancy sustain her business to continue delivering quality skin care? 

• Understand your numbers.
• Exceed your customer's expectations through excellent service.
• Nurture an involved, loyal and committed team.

 Nancy believes everyone deserves to feel beautiful and is committed to developing Spa Boutique into the Premier Beauty and Wellness Store in Canada. An entrepreneurial spirit, Nancy has been involved with esthetics for the past 10 years, since opening her first Day Spa in 2003.