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• Archived Blog Post

  Date / Time: 9/15/2009 2:46 PM UTC

  About TWITTER >>>>>
  

  $0$0$0$0$0$0$0ginger, Sep 14 11:03 am (PDT):$0Hello,$0$0Your account was suspended because it posted updates that indicated that your account was in actuality compromised. I also see flags on your account for aggressive following. You should not follow more than 100-200 users per day and we do not recommend automated methods for following/unfollowing or updating. If you are using a third-party application or website that is causing your account to violate the Twitter Rules, then you should change your password and revoke its access.$0$0I have unsuspended your account. When you log in, please be sure to reset your password. If your password no longer works, you can request a new one here:$0$0http://twitter.com/account/resend_password$0$0Updates may have been indicative of the Koobface virus (http://en.wikipedia.org/wiki/Koobface) or indicative of you giving your username and password out to a 3rd party website that promised "more followers fast!"$0$0Unfortunately, the vast majority of these third party sites are actually fronts for phishing and have already been implicated in the selling of usernames and passwords. Some of these sites also have downloaded Koobface onto users' computers.$0$0Your account should now be unsuspended; please only reopen this ticket if you encounter further issues. It is, however, extremely important that you take the following actions:$0$0a. Scan your computers for viruses / malware, especially if unauthorized tweets continue to be posted in your accounts even after you've changed the password.$0$0b. Use a password that you don't use anywhere else and never use the former password on a compromised account. Create a new and difficult password unique to Twitter that consists of both letters and numbers$0$0c. Check the Connections page at http://twitter.com/account/connections and revoke the access privileges of anythird party applications that you do not recognize.$0$0d. Avoid providing your username and/or e-mail and password to untrusted third-party sites.$0$0e. Remove any updates that you did not post personally; leaving these updates can result in your account being re-suspended.$0$0You can also visit our help page for hacked or compromised accounts at:$0$0http://help.twitter.com/forums/10713/entries/31796$0$0Thanks!$0$0Ginger$0$0$0$0$0$0$0$0$0$0$0$0$0This email is a service from Twitter Support$0$0$0$0$0$0
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