Welcome to this special podcast highlighting the winners of Casino Enterprise Management’s 2011 Hospitality Operations Technology, or HOT, awards. First, we want to congratulate the winners: Bally Technologies grabbing four of the six spots, and VingCard Elsafe and DOCOMO interTouch taking the other two.
Casino Enterprise Management’s October magazine highlights the winners as well, with a written feature about the companies and products.
We want to give you a chance to hear directly from the winners—what they think of winning the awards, their comments about the products, and about the industry in general. We also have comments from one of our judges, Bob Ambrose, professor and independent gaming consultant.
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