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CallTalk

United States, EnglishBusiness

CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

Featured Episode

BenchmarkPortal

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Join host Bruce Belfiore and senior contact center experts as they discuss caller satisfaction, agent satisfaction and best practices. We gathered many top managers and executives in the contact center industry during our... more
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On-Demand Episodes

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This is episode six (6) of season one (1).
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  • by BenchmarkPortal
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CallTalk episode five (5) of season one (1).
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  • by BenchmarkPortal
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We apologize for the inconvenience, but our server went down and we need to postpone the show until September 9, 2009 at 10:00 AM PT
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