Learn how Big Data is transforming insurance and call center operations, and why your company should be planning Big Data analytics to improve customer loyalty and enhance operating efficiency.
Geoff Colgan from Attadale Partners, brings 25 years of experience leading change management for some of the most accomplished and successful public and private companies in the world. Geoff is a frequent presenter at conferences on topics such as operational performance, change management, and customer experience. Geoff’s work supporting strategy implementation has been referenced in a Harvard Business School case study. Before founding Attadale, Geoff spent almost 20 years serving global clients of Charter Consulting and Gemini Consulting, and in operations at Sun Alliance Life Assurance. As an Australian national, Geoff co-founded and is a past-president of the Australian New Zealand American Chamber of Commerce - Midwest, and remains active in the Australian and Chicago communities. Geoff earned an MBA with high honors from the University of Notre Dame and his bachelor’s degree in economics from the University of Western Australia. Geoff lives in Chicago with his wife and four daughters.
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