• Superglrl @seanbeckeroh yeah.. thanks for the shoutout on BlogTalkRadio, that made my 1st visit to BTR special *laugh* *snort* *blush*
    • Tuesday, November 24, 2009 03:46:44 AM  
    • BoSSLady415 If ya missed da show just log on blogtalkradio.com search smoke alot radio!!
    • Tuesday, November 24, 2009 03:41:01 AM  

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Business Brain Power

http://www.velocitybusinessadvisor.com


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Language: English

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Spiritual RockStar

Spiritual RockStar

Thanks for listening in to my show last night. We did answer your question... you can check out the archives if you were not present live to hear it. I wish you all the best in your endevours here at BTR! Many blessings, Dan

Business Brain Power Hour  

Be Careful! You might actually learn something about business! Do you want to learn how to work ON Your Business not IN Your Business? Are you a business owner that is highly competent in your field, but has challenges in: *Marketing *Customer Service *Employee hiring and retention *Financial Management *Sales *Gross Profits and wish you had someone that could educate you about how to tackle those challenges? Are you someone interested in starting their own business, but not sure how to get started? Listen in as we talk to business owners and discuss their successes, and provide tips for improving your business. We'll also conduct a Q & A segment to help you find solutions to your business challenges. E-mail your challenges to info@businessbrainpower.biz and listen in for our take on resolving your business issues.

  • Upcoming Episodes

    Date / Time:

    Category: Business

    Call-in Number: (347) 994-2312


    My guest this week is Darrell Devaul of Wood Energy Group. Can businesses really save on their energy bills by using one provider over another? How is energy provided in a deregulated market? What's the difference between a seller and a service provider? These and other questions will be a part of the discussion of Energy Plans. Listen in, you may actually learn something. Questions for the guest? Please e-mail them to info@businessbrainpower.biz or call in live on 347-994-2312 and push the #1 button on your touchtone phone to be recognized.

    Upcoming Episodes

    - Should Business Owners Do Public Relations?

    - The Pros and Cons of Business Partnership

    - Purpose Directed Business

  • On Demand Episodes

    Original Air Date:

    New Age Advertising - How is the advertising industry changing?

    My guest this week is owner of Advanced Creative Endeavors, Shannon Serwin. A boutique advertising agency that specializes in internet advertising and web design, Advanced Creative Endeavors is the face of advertising agencies in difficult economic times. Companies traditionally slash marketing staff and budgets to survive downturns in business, but Marketing is still critical to business success. Extensions of downsized departments or outsourcing may become the wave of the future. Join us for the discussion about whether this is a fad or a permanent trend. Questions for the guest? Please e-mail them to info@businessbrainpower.biz.

  • Original Air Date:

    Why Businesses Need a Personal Brand

    My guest is a multi-millionaire who created Visual Branding for high profile companies, sold his company and is now showing business owners how important personal branding is. Author of "World Famous", David Tyreman, talks to us about the importance of branding and what a well defined brand identity can do for your business. Don't miss this important topic. It could mean the difference between your survival or your demise. Questions for the guest? Please e-mail them to info@businessbrainpower.biz.

  • Original Air Date:

    College Graduates for Part-Time Work

    Ever need a part-time CFO or engineer? Maybe even a part-time COO? Listen in to our show with franchise owner Ramona Walden while we discuss the advantages and disadvantages of using college graduates for part-time work. Her business, "10 til 2" specializes in providing business owners with college educated workers to do on-demand work such as projects, office work or even acting as a part-time officer in your business. This should prove to be a fascinating show about a unique business model. Don't miss it! Questions for the guest? Please e-mail them to info@businessbrainpower.biz.

  • Date / Time:

    Retaining More Clients: 9 Steps to Good Relations

    In tough economic times, it’s more important than ever to ensure good client renewal rates as new business can become harder to find and close. So I thought I’d share my top 9 tips on how to create and maintain good client relations, which in turn can help you renew more existing contracts.

    1. Be on time! I can’t tell you how many people I’ve met with in the past that actually show up LATE for meetings — consistently! Be on time. Be on time for calls, meetings, everything. Being late all of the time tells others that your time is more important than theirs — and you NEVER want to send that message to a client. Clients are typically understanding if there are unique, one-time situations (traffic, etc.), but call ahead if you know you’ll be late! It’s OK for the client to be late, but not the vendor — EVER.

    2 Be a “solutions provider”, not just another vendor. What is your client’s main goal? - likely to sell more products/services. So help your client by being a solutions provider — not just another vendor. If your client is looking for a web designer, do you have one you’d be comfortable recommending? If you see an opportunity that might fit your client, do you pass it on to him/her? The little solutions you help provide show your client you WANT them to succeed — not just with your efforts but overall.

    3. Get contracts up front — don’t begin work without having one. Seems like you’d be doing a nice thing to start work without the contract finalized, right? Wrong! Without a document stating everyone’s expectations and responsibilities, the waters can get murky quickly. What expectations does the client have? That you’ll do this service with the product for this price while you’re planning on just selling a product? It’s important to get everyone on the same page from the beginning so that there are no questions about the direction you’re taking, right from the start. It keeps everyone happy in the end.

    4. The customer may not always be right, but tread lightly here. In our world, the customer can’t always be right. There are times when a fact about how a product or service works outweighs a client’s desire for the truth to be different. (Example: AJAX is not indexable. You have to have a workaround. That’s just the way it is!) Be sure that while you speak to your client as the “expert”, you don’t make the client feel that his/her concern is unimportant. You are both working towards the same goal, so be sure to structure your conversation in that way and be a “solutions provider”.

    5. Schedule recurring calls (weekly, monthly, etc.) The recurring client call allows the client to express his/her feelings about how your relationship with them is going and to interject information you may not know — such as an upcoming event, announcement, etc. that may also help you provide better service. Be sure to touch base with clients regularly. I find that a scheduled call monthly allows clients time to get their thoughts together and is accepted as a regular calendar item. If you miss a month and the call has been productive for the clients/customers they may begin wondering why you didn’t call.

    6. Visit in person when you can. Nothing beats face to face interaction. It allows you to gauge your client’s body language. Does the client’s body language say one thing while they are saying something entirely different?

    7. Send a small gift. One thing you should always be doing with clients is showing them how thankful you are for their business. A small gift at the holidays, on a client’s birthday, etc. is a great way to show your appreciation.

    8. Write Thank You notes. More than a gift, however, a HANDWRITTEN thank you note is even better. It tells the client that you took the time to make it personal. People really appreciate the time and thought, so take the time!

    9. If you’re upset, sleep on it. I’ve written many an angry e-mail that I’ve never sent. There are always times that clients frustrate us, but instead of firing off an angry email, sleep on it. I’ve found this works well not just for my personal life, but also my business. You need to work with clients with a level-headed approach — let yourself cool off before responding. Don’t lose a client if you don’t have to!

  • Original Air Date:

    Clean Air Lawn Care - Is It Possible?

    Join us for a discussion of environmentally friendly lawn care with owner/operator of "Clean Air Lawn Care", Rick Hauser. Can you effectively run a business with solar power charged, battery operated lawn equipment? We'll talk about that and more on the next Business Brain Power Hour. This should prove to be an interesting and informative show. Questions for the guest? Please e-mail them to info@businessbrainpower.biz.

  • Original Air Date:

    Franchises - The Good, The Bad and The Ugly

    Join us while we discuss with franchise owner and consultant, Paul Sellers, about the good and bad of franchise purchasing. Also, who makes a good candidate for franchise ownership? Listen in to a show that will prove to be a fascinating look into the world of franchises.

  • Original Air Date:

    Business Social Media - Fact or Fiction?

    Business Social Media Coach Charles Brown discusses the do's and dont's of social media and whether he believes this is a fad or wave of the future. Join us for tips on how to improve your business social media activity without it becoming a hard sell and proper online social etiquette.

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