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Bob Thompson

Inside Scoop with Bob Thompson

United States, EnglishBusiness

Inside Scoop is an interview program conducted by CustomerThink founder Bob Thompson, featuring industry experts, customer-centric business leaders and technology innovators.

On-Demand Episodes

  • by Bob Thompson
  • in Business
  • on
Jill Konrath talks about her latest book, "SNAP Selling: Speed Up Sales and Win More Business with Today's Frazzled Customers." Topics include: common sales mistakes, how reps can be invaluable to customers, why reps should "kiss their... more
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  • by Bob Thompson
  • in Business
  • on
Bob Thompson interviews CEM thought leader Lior Arussy about his latest book, "Customer Experience Strategy: The Complete Guide from Innovation to Execution." Topics include: how CEM relates to CRM and Social CRM, biggest... more
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