Today is Wild Wednesday. Tonight's topics are:
1) Updates. Birthday Shout Outs.
2) The Hot Seat with Jeff Rasley, Author of Polarized
3) What Should You Do? De-escalation in the workplace and in Customer Service environment.
4) Open Discussion and Reesponse to Listener Emails.
5) Malik's Final Thoughts
Disclaimer: The views expressed on The Knowledge Show Live are not necessarily the views of the show, its affiliates or that of the BlogTalk Radio Network. Parental Discretiion is advised as some views and discussions are for mature audiences only.
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